Telegram AI for Malaysian SMEs

Your Business,
Always On.

Otto AI answers your customers on Telegram 24/7 — in Malay, English, or both. No coding. No hiring. Just a smarter business.

Free to start — no credit card required

O
Otto AI — Kedai ABC
● online
24/7
Always Available
<2s
Response Time
2
Languages Supported
0
Coding Required
What Otto Does

Everything your team handles, automated.

💬
Customer FAQ on Autopilot

Otto learns your products, prices, and policies. Customers get instant, accurate answers — any time, any day.

📅
Appointment Booking

Customers book, reschedule, and cancel appointments directly in Telegram. Otto handles the back-and-forth so you don't have to.

📦
Order & Inventory Updates

Let customers check stock availability, track their orders, and get delivery estimates — without calling your staff.

🤝
Lead Capture

Otto qualifies interested visitors and collects their contact details. Your sales team gets warm leads, not cold calls.

📊
Conversation Analytics

See what your customers ask most, when they're most active, and where they drop off — all in your admin dashboard.

Multi-Department Routing

Sales, support, HR — Otto routes customers to the right department, with a distinct personality for each.

Setup in Minutes

Three steps to your AI assistant.

1
Sign up on Telegram

Message @Alaudebot to create your Otto account. Enter your business name and we'll get you set up in under 5 minutes.

2
Train Otto on your business

Upload your product catalogue, FAQ, or business docs. Otto reads everything and becomes your expert in minutes.

3
Share your bot link

Your customers message your bot directly. Otto handles it from there — you just check the dashboard for a summary.

Who Uses Otto

Built for how Malaysian businesses actually work.

Retail & F&B

From kedai to enterprise — Otto scales with you

Whether you run a café in Bangsar or a clothing store in Subang, Otto handles your Telegram DMs so you can focus on the floor.

  • Menu & pricing enquiries answered instantly
  • Table or delivery slot bookings automated
  • Promotions broadcast to all customers at once
Otto AI — Kedai Kopi Satu
Ada lagi tak Nasi Lemak? Berapa harga?
Ya, ada! Nasi Lemak RM7.50 (ayam), RM6.00 (telur). Available until 12pm. Nak order sekarang?
Yes. Pickup 11:30am.
✅ Order confirmed — Nasi Lemak Ayam for pickup at 11:30am. See you then!
Services & Clinics

No more missed calls during peak hours

Clinics, salons, service workshops — Otto books appointments and sends reminders automatically, reducing no-shows by up to 30%.

  • 24/7 appointment booking without a receptionist
  • Automated reminders 1 hour before appointments
  • Easy rescheduling via Telegram
Otto AI — Klinik Medic Plus
Hi, I need a GP appointment tomorrow morning
Good news — Dr. Amir has slots at 9:00am and 10:30am tomorrow. Which do you prefer?
9am please
✅ Booked! 9:00am with Dr. Amir, 15 July. You'll get a reminder 1 hour before.
Simple Pricing

Start free. Grow when you're ready.

No contracts. No hidden fees. Cancel anytime.

Starter
RM0
Free forever
  • 1 department / bot
  • 500 AI messages / month
  • FAQ & basic responses
  • Telegram bot included
  • Basic analytics
Get Started Free
Enterprise
Custom
contact us
  • Unlimited departments
  • Unlimited messages
  • Custom AI model tuning
  • API integrations
  • Dedicated account manager
  • SLA guaranteed
Contact Sales

Ready to put your business on autopilot?

Join businesses across Malaysia using Otto AI to respond faster, capture more leads, and delight their customers.

Start Free on Telegram → Talk to sales ↗